First and foremost, we want everyone, patients and staff, to remain healthy and safe during this situation.
OUR OFFICE’S SAFETY PRECAUTIONS
To help prevent the transmission of all respiratory infections, including COVID-19, we adhere to standardized infection control measures, such as performing hand hygiene, providing tissues and no-touch receptacles to throw away used tissues, and offering facemasks to patients who are coughing. We follow routine cleaning and disinfection strategies, using cleaners and water to pre-clean surfaces prior to applying Health Canada registered, hospital-grade disinfectant, as well as appropriate sterilization of all tools and equipment. We also use new facemasks and gloves for each patient per guidelines set by Health Canada, Public Health and the Royal College of Dental Surgeons of Ontario.
While our office already adheres to these standard precautions, there are several common sense recommendations we are implementing to prevent the spread of COVID-19.
- Screening patients for signs or symptoms of infection when we update their medical histories.
- Making sure our masks, gloves, and eye protection are appropriate for the procedures performed.
- Cleaning and disinfecting public areas frequently, including door handles, chairs, and bathrooms.
Ultimately we are here to make your experience in our office a safe one!
- Strict sterilization and disinfection protocols
- Private appointment rooms are available with UV light air purifiers and high efficiency filters
- Separated and individual patient appointment times
- Limiting number of patients in the office
- Each patient is phone screened 24 hours in advance of their appointment; temperatures will be checked (infrared thermometer) day of appointment
- Patients entering the office will wear a mask. For older patients, family should wait in the car.
- Plexiglass barriers are installed at the reception desk
- Sanitizing wipes available for use in the office
- Common areas (video area etc) will be closed temporarily
- Common areas will be sanitized after each use
- Conversion of some appointments to VIRTUAL appointments to minimize patient flow
- Extended hours and weekends will be offered to ease back to work/ back to school schedules
If you have an appointment scheduled within the next few weeks, please contact our office if you experience any of the following:
- Shortness of breath
- Travel within the past 14 days to affected geographical regions
We will discuss your health status, the dental treatment you require, and whether or not visiting our office will be safe for you, our other patients, and our staff.
When you visit our office, we ask that you arrive on time for your appointment, rather than too early. This will minimize the amount of time you spend in our waiting room or reception area. If you have respiratory symptoms, we will ask that you wear a facemask.